Future-fit Insights – understanding of key clients’ needs within 5–7 weeks
Strategically important insights about your key clients and their needs, along with concrete action recommendations
“In-depth client interviews combined with Ethica’s circular economy expertise provided us with valuable insights for our internationalisation strategy.”
– Sami Pitkänen, SVP Technology Business, EcoUp
Make use of the service to deepen customer insight, support market dialogue, identify new market opportunities, or develop circular economy ecosystems. Alongside circularity, we cover the closely connected dimensions of business, responsibility, and climate objectives.
Benefits
Understanding: deep insight into customers’ needs and barriers.
Customer satisfaction: shows key clients that their needs are being actively heard.
Recommendations: prioritised quick wins & long-term development.
Process
- Kick-off & focus: we confirm the focus and specific themes.
- Key client interviews: 4–6 in-depth interviews with selected key clients, in Finnish or English.
- Analysis and recommendations: key findings and actionable recommendations.
- Executive summary session: review of the main results with the management team.
Ask Ville for more information
Ville Grönlund
ville.gronlund@ethica.fi
Tel. +358 50 506 2110
Also explore Ethica’s client references and read more about our projects:
Ethica references.